Instructions
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Watch with Volume on!
Support
Need a hand with Payelle? You’re in the right place. Above, you’ll find our quick-start tutorials and step-by-step guides to help you set up and get the most out of Payelle. If you run into an issue that isn’t covered, or just want to share feedback, use the form to connect directly with our support team. We’ll respond as quickly as possible. And remember — Payelle never stores your financial information. All payments stay protected through Apple Wallet’s secure infrastructure.​​
Tips for Smarter Earnings
Maximize your rewards and enjoy a seamless Payelle experience with these quick tips:
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1) Review Your Credit Limits
Payelle automatically chooses the best rewards card for each purchase — without ever accessing your private financial information. However, it’s a good idea to regularly review your credit limits and balances within your bank’s app to avoid declined transactions or over-limit fees.
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2) Set Up Auto Pay
To avoid missed payments and keep your rewards intact, enable Auto Pay directly in your credit card account. Payelle routes transactions to your synced cards, but you control your payments — we never access or manage your financial data.
3) Select Your Bonus Categories
Some cards, like Chase Freedom Flex or Citi Custom Cash, let you choose or activate categories.
Check your credit card app each quarter or billing cycle to ensure your highest-spend category (like gas, dining, or groceries) is selected — then resync in Payelle by adding a "custom card".
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4) Add Custom Cards When Needed
If you have cards with special categories or limited-time offers, add them as Custom Cards during setup so Payelle can optimize spending around those rewards automatically.
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5) Keep Cards Active
Make sure your cards remain unlocked and active in Apple Wallet.
If you receive a replacement or updated card, simply remove the old one and resync the new version with Payelle.
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6) We’re Always Listening
At Payelle, we’re constantly working to add new features and enhance your experience.
Have an idea or feature request? We’d love to hear it! Submit your feedback or build requests anytime at support@payelle.ai.
